Our custom built wheels are made to your personal specifications; therefore they are not refundable. Please ensure that you are ordering exactly what you require.
We hope that you will be totally delighted with your purchase. If however you are not entirely satisfied , we request that you return the products in good condition within 7 days of receiving them. All items returned must be at your own cost. To ensure any returns reach us safely, we recommend that you either obtain shipping insurance or send them by recorded delivery. Any returned goods need to be received by is in a resalable condition and unused, in the original undamaged packaging.
In the unlikely event that we have sent out faulty items we will reimburse all reasonable return postage costs.
We will shortly be relocating from our temporary operating base in Falmouth to Aberdeenshire. This is the final piece of the jigsaw in our move from Spain back to the UK.
During this time there will be a short period when our wheel building operation is suspended. We will however still be taking orders and talking to customers both via telephone and email.
If you are looking to place an order in the very near future then we would advise you to do so ASAP as we will be suspending our workshop operation from Friday 1st September, with a planned resumption date of Monday 9th October. Any orders taken after 1st September will be placed in our build queue and fulfilled on a ‘first come, first served’ basis once we are up and running again. Should you have an urgent requirement then please get in touch and we will do whatever we can to help.
Please feel free to browse our site as we have an extremely wide range of products which cater for most budgets.
+44 (0)1386 362062